Can the scope change mid-job?
Yes, but only in writing. Extra work is priced and agreed before it is carried out.
Process
From first call to finished job.
Four steps that keep the scope and the price clear from start to finish.
Step by step
How a job moves forward.
Each stage ends with something agreed in writing before the next one starts.
- Step 01
The call
You explain the job and the address, and a suitable time for a visit is found.
- Step 02
The look
The work is inspected on site, and any hidden problems are identified before pricing.
- Step 03
The quote
A written quote sets out the scope, the materials and the price, and stays valid for 30 days.
- Step 04
The work
The job is done to the agreed scope, reviewed with you and tidied before the team leaves.
Around the process
Practical questions about the steps.
A few answers that save a phone call.
What if the job turns out to be bigger?
The team stops, explains what was found and gives you a revised quote to approve.
How do I pay?
Payment is made against the invoice, in US dollars, within the period stated on it.
Is the quote binding?
It holds the agreed price for the stated scope for 30 days, and can be changed only with your agreement.
Ready to start
Book the first visit.
A short description is enough to begin. The office confirms a time and explains what the first visit involves.